Hermès - Kelly 25 Celeste Epsom

Standard Shipping

• All orders will be processed and delivered within 14 working days from the date of purchase.

• Shipping times may vary depending on your location and external factors.

• You will receive a confirmation email with tracking information once your order has been dispatched.

We also offer in-person delivery and in-person collection for your convenience. You can find more details about our Shipping Policy here.

Out-of-Stock Policy
On occasions where an item you purchase online is found to be out of stock, we will notify you immediately.

You will then have the following options:

1. Search for a Similar Item: We can assist you in selecting a comparable product from our collection. If the price of the new item is lower than the original purchase, we will refund the difference. If the price is higher, we will request an additional payment to cover the difference.

2. Full Refund: If a suitable replacement is not available or preferred, we will process a full refund promptly.

Your satisfaction remains our top priority, and we are committed to addressing such situations with care and fairness.